FAQ - Style for Style Noire

FAQs

These FAQs are frequently asked questions, but if you have other inquiries, please send them to hello@styleforstylenoire.com

Shopping Information

What is Style for Style Noire?

Style for Style Noire is a shoe shopping platform exclusively created for women wearing shoe sizes US 10 -14. Our platform brings you ultra-chic shoes from leading brands and retailers, all in one place. We make shoe shopping easy by providing you with filters so that you can find exactly what you’re looking for by size, brand, store, color, price, and more.

What is the Style for Style Noire Community?

As a member of the Style for Style Noire community, you’ll be the first to know when we add new designers and styles. Also, you will get the latest on new trends, sales and exclusive offers.

Who can join the Style for Style Noire Community - and how?

The Style for Style Noire Community is free to join and open to anyone. All you need to join is an email address and password – simple as that." Sign up here! "

What kinds of stores are on Style for Style Noire?

Style for Style Noire partners with reputable brands across the footwear industry.

We're constantly adding stores, so check back often!

Does Style for Style Noire sell these products directly?

Style for Style Noire works directly with retailers and stores to ensure their product catalogs, prices, and availabilities are updated regularly to make your experience on Style for Style Noire as valuable as possible. When you click or tap an item, we direct you to the retailer's site. For most retailers, but we do not sell or ship any products directly; however, we do sell Vaila Shoes directly.

How can I shop?

When you purchase through Style for Style Noire, you purchase through the retailer. Once you select an item you want to buy, we take you directly to that retailer where you can securely complete your purchase. The retailer processes your payment, ships your item, and handles all of your customer service needs.

How do filters work?

Search using any relevant keywords and then narrow down your search on the left by selecting size, brand, store, color, price, and more! The more specific you get, the more you curate the results.

How do I Favorite a product?

To favorite a product, select the icon. To remove a favorite, simply click the heart again.


Orders & Returns

I have a question about my order!

Style for Style Noire is a shoe platform that connects shoppers to retailers who sell the products directly. Once you've clicked on an item to purchase via Style for Style Noire, you're redirected to the retailer who handles the transaction, shipping, and returns. If you have any questions about your order, please contact the retailer you purchased from directly.

How do I find out where I ordered from?

• Check your email's spam and trash folder for an e-receipt
• Check your bank/credit card billing statement to verify the retailer

I have a question about returns/ exchanges.

We're sorry to hear it didn't work out! If you did not buy products directly from Style for Style Noire, we don't have any insight into your purchase. However, you can simply reach out to the retailer directly and they'll work on accommodating your request.

Why does your price not match the retailer's current price?

We're sorry that there may have been a discrepancy between the price you see on Style for Style Noire and the price on the retailers' website. It's our top priority to ensure that all the products on Style for Style Noire are in sync with our featured retailers, so we're working on improving it every day. Unfortunately, since Style for Style Noire does not sell any of the merchandise that is featured on our site, we are unable to offer any item at the discounted price.

How do I return my Vaila Shoes?

Please click the following link for instructions on returns and exchanges: https://www.vailashoes.com/pages/returns-and- exchanges


Partnerships

I'm a brand or retailer interested in partnering with Style for Style Noire!

Thanks for your interest in Style for Style Noire! We’re always looking for new stores to add to our growing product catalog. Please email us at hello@styleforstylenoire.com to submit your store for consideration.
If we think you're a good fit, we'll get in touch with you shortly!

I have a media inquiry!

Thanks for your interest in with Style for Style Noire! We're always looking for new ways to collaborate. Please email us at hello@styleforstylenoire.com and we'll be in touch with you shortly!


Feedback

I'd like to give feedback!

We love getting feedback and we make changes based on it, so let us know.

Tell us about your browsing experience on Style for Style Noire. We’d also love feedback on the products and retailers featured on our website. If you'd like to share anything at all, you can email us at hello@styleforstylenoire.com